Today, I got an unexpected package from DMC (even though I did not order anything from there since February). I looked on my order history and discovered it was the 1 disc Blu-Ray of Alice in Wonderland from the featured selections (Which I probably forgot to refuse).
Has this ever happened to anyone?
Uwanted DMC Orders.
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- jennydumas
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Of course! It's unfortunate, though. My Mom enrolled in it a few years ago and they took money (that we could NOT afford to lose at that time) out of our account and sent 2 movies. Not to mention they overcharge for them.
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Is it possible to get feature title turned off after reaching VIP?
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They did absolutely nothing wrong you guys had not declined the title if you don't do that as has been said every month it is shipped. If it is such a problem fulfill your contract and cancel your membership. With me I rarely buy from the club only have my membership on the rare occasion of a new exclusive i would like to get have long since fulfilled my obligation and am always sure to decline the title for the month so I don't get charged. And even if they did send it to you, you can return it for a full refund.jennydumas wrote:Of course! It's unfortunate, though. My Mom enrolled in it a few years ago and they took money (that we could NOT afford to lose at that time) out of our account and sent 2 movies. Not to mention they overcharge for them.
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I just re-joined the club. The thing, I can't find the featured title. Cn anybody tell me where I can decide if I want it or not?I expect it's Tangled, but I don't want Tangled on Blu-Ray. Which berings me to my second question, I signed up as a Blu-Ray member because I wanted to upgrade my Pixar movies from DVD, which is not the case for most of the titles in my collection. How can I downgrade my account to a DVD account?
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Sadly, turning it off means canceling your membership. I've faced this issue a few times. I guess being part of the DMC means staying on your toes each month!FrugalFreak wrote:Is it possible to get feature title turned off after reaching VIP?
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Re: Uwanted DMC Orders.
A couple months (3? 4?) ago, I got Muppets Most Wanted sent to me; I was sure I had declined the movie, as the site said I had no movie to decline, yet it got shipped to me (after already purchasing it elsewhere). I just logged onto the site to decline The Three Musketeers, and the site says that have an outstanding balance for The Santa Clause 3; I never got a mailing about that; I changed my address a month or 2 ago, so I'm not sure if that mailing got lost...
It almost seems like some months have more than one featured title to respond to, some without the mailed packet...?
I haven't received TSC3 in the mail yet.
I'm about ready to cancel my account. So frustrated.
*edit*
The nice lady said that TSC3 was offered 10/28-11/24 or something like that, how it WAS the 2nd movie of the month for that period. She said I should receive it no later than 12/24 and I can send it back or do an exchange (still sending it back, of course). Luckily my credit card isn't on file- it had expired- so I haven't been charged yet and can hopefully pull a "Unwanted-Return to Sender" (I had opened the shopping box for TMMW unfortunately). I didn't cancel my account but maybe I should still...
It almost seems like some months have more than one featured title to respond to, some without the mailed packet...?
I haven't received TSC3 in the mail yet.
I'm about ready to cancel my account. So frustrated.
*edit*
The nice lady said that TSC3 was offered 10/28-11/24 or something like that, how it WAS the 2nd movie of the month for that period. She said I should receive it no later than 12/24 and I can send it back or do an exchange (still sending it back, of course). Luckily my credit card isn't on file- it had expired- so I haven't been charged yet and can hopefully pull a "Unwanted-Return to Sender" (I had opened the shopping box for TMMW unfortunately). I didn't cancel my account but maybe I should still...